Terms and Conditions

OVERVIEW

Yan Collection operates this website. The terms “we”, “us”, and “our” used throughout the site refer to Yan Collection. We provide this site, along with all the information, tools, and services available, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing items from us, you are engaging in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all visitors to the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please review these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree with all the terms and conditions of this agreement, then you may not access the website or use any of its services. Acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be governed by these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for any changes. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are either of legal adult age in your state or province of residence, or that you have reached the legal adult age and have granted us permission to allow your minor dependents to use this site. You agree not to use our products for any unlawful or unauthorized purposes, and while using our Service, you must not breach any local laws (including but not limited to copyright laws). You must not transmit any worms, viruses, or harmful code of any kind. Any breach or violation of these Terms will lead to an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We retain the right to deny service to anyone, for any reason, at any time. You agree not to replicate, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission. The headings in this agreement are included for convenience only and will not affect these Terms in any way.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We do not guarantee that the information available on this site is accurate, complete, or current. The material on this site is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk. This site may include historical information, which is provided for your reference only and may not be current. We reserve the right to alter the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products may change without prior notice. We reserve the right to alter or discontinue the Service, or any part of its content, at any time without notice. We are not liable to you or any third party for any changes, price adjustments, suspensions, or discontinuations of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online through our website. These items may have limited stock and can only be returned or exchanged according to our Return Policy. We strive to display the colours and images of our products as accurately as possible, but we cannot guarantee that the display on your computer monitor will be accurate.

We reserve the right to limit sales of our products or services to any individual, geographic area, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We maintain the authority to reject any order submitted to us. At our sole discretion, we may restrict or cancel the quantities purchased per individual, per household, or per order. These limitations might apply to orders placed under the same customer account, credit card, and/or billing or shipping address. Should we modify or cancel an order, we will attempt to notify you via the email and/or billing address/phone number provided at the time of purchase. We also reserve the right to restrict or disallow orders that, in our assessment, seem to be placed by dealers, resellers, or distributors.

You agree to provide up-to-date, complete, and accurate purchase and account information for all transactions made at our store. You agree to promptly update your account and other details, including your email address, credit card numbers, and expiration dates, to ensure we can complete your transactions and reach you if necessary.

For additional information, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We might offer you access to third-party tools that we do not monitor, control, or influence. You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind and without any endorsement. We are not liable for any issues arising from or related to your use of optional third-party tools.

Using any optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

In the future, we may introduce new services and/or features via the website (including new tools and resources). These new features and/or services will also be subject to these Terms of Service.

SECTION 8 - EXTERNAL LINKS

Some content, products, and services provided through our Service may include items from external sources. Links to third-party sites on our website might lead you to websites not associated with us. We do not take responsibility for assessing or verifying the content or accuracy of these third-party sites and materials, and we do not offer any guarantees nor accept liability for any third-party content, websites, or other materials, products, or services. We are not liable for any damages or harm resulting from the purchase or use of goods, services, resources, content, or any other transactions conducted with third-party websites. Please carefully review the third-party's policies and procedures to ensure you understand them before engaging in any transaction. Any issues, claims, or inquiries about third-party products should be directed to the third party.

SECTION 9 - USER INPUT, FEEDBACK, AND OTHER CONTRIBUTIONS

If, at our invitation, you send certain specific submissions (such as contest entries) or if you provide creative ideas, suggestions, proposals, plans, or other materials unsolicited by us, whether online, by email, by mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you provide to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms of Service. You agree that your comments will not infringe on any third-party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Additionally, you agree that your comments will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate someone else, or otherwise mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of any comments you make. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - HANDLING OF PERSONAL INFORMATION

The management of your personal information submitted through our store is outlined in our Privacy Policy. To review our Privacy Policy, please refer to the relevant section.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, there might be information on our site or within the Service that includes typographical mistakes, inaccuracies, or omissions. These can relate to product descriptions, pricing, promotions, offers, shipping costs, transit times, and availability. We hold the right to correct any such errors, inaccuracies, or omissions, and to alter or update information or cancel orders if any detail in the Service or on any related website is found to be incorrect at any time without prior notice (including after you have placed your order).

We do not assume any obligation to update, amend, or clarify information in the Service or on any related website, including but not limited to pricing details, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to mean that all information in the Service or on any related website has been modified or updated.

SECTION 12 - UNAUTHORIZED USES

In addition to other prohibitions outlined in the Terms of Service, you are forbidden from using the site or its content for: (a) any illegal purpose; (b) soliciting others to perform or participate in illegal activities; (c) violating any international, federal, provincial, state regulations, rules, laws, or local ordinances; (d) infringing on or violating our intellectual property rights or the intellectual property rights of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any other malicious code that could or might be used to impact the functionality or operation of the Service or any related website, other websites, or the Internet; (h) collecting or tracking the personal information of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) any obscene or immoral purpose; or (k) interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Yan Collection, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Effective from December 1st, 2022, all Yan Collection jewelry, including real gemstones and the following metals, 925 Sterling Silver, 18kt Rose Gold, 18kt Yellow Gold Vermeil, 14kt Solid Gold and 10kt Solid Gold comes with a 2-year warranty. Our warranty is valid against any defects in our materials and/or workmanship. Our warranty does not include insurance against physical or accidental wear and/or damage. Our warranty doesn’t cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your jewelry, improper care of your jewelry including contact with household chemicals, hygiene products like make-up or perfumes, discoloration of stones caused by water, chemicals, sweating, make-up, cooking, prongs wearing out, stones lost by everyday wear, natural inclusions and imperfections of stones and any modification to your jewelry done by a third party outside of Yan Collection Jewelry. Follow our in-depth care guide to keep your jewelry shining. Please Note: Items purchased through a third-party vendor (outside of yancollection.com) will not be covered under Yan Collection warranty. Please reach out to the company the items were purchased from.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Yan Collection, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be considered severed from these Terms of Service. Such a finding shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in relation to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 - Changes to Terms of Service

The latest version of the Terms of Service can be reviewed at any time on this page. We retain the right, at our sole discretion, to modify, update, or replace any part of these Terms of Service by publishing updates and changes on our website. It is your responsibility to check our site periodically for updates. Continued use of or access to our website or the Service following the posting of any modifications constitutes your acceptance of those changes.

Section 19 - Contact Information

Inquiries regarding the Terms of Service should be directed to us at info@yancollection.com.