Shipping Policy

Please allow us 1-3 business days to process, pack, and ship your order.

Free Shipping

Enjoy free delivery on orders over $99 NZD within New Zealand and $99 AUD Australia. This offer does not include oversized shipping.

New Zealand

Non-Rural Areas: Starting from $7.90 NZD (3-7 business days)

Australia

Nationwide: Starting from $8.9 AUD (3-7 business days)

Internationally

For the rest of the world, 3-12 business days, temporary shipping costs will be $15 at checkout, adjustments will be made if overcharged or undercharged. 

Please Note: International customers are responsible for any customs and import duties. Any additional fees, taxes, or duties during customs clearance are the buyer's responsibility. If you refuse a package due to customs charges, we cannot issue a refund. We are also not responsible for any delays caused by customs procedures.

While we aim to meet the provided shipping estimates, exact delivery times cannot be guaranteed. The actual delivery time depends on the shipping method chosen.

If you need to change the delivery address for your order or have any delivery or shipping questions, please contact us at info@yancollection.com

Customer Care

• Terms of Service
• Shipping & Delivery
• Refunds & Returns
• My Account

Quick Links

• Our Story
• Our Materials
• Contact Us
• Jewellery Care
• Size Chart

Get in Touch

Email us at: info@yancollection.com

Auckland, NZ

Follow Us